POLICY
PAYMENT & CANCELLATION POLICY
๐งพ Payment
- Credit Card payments are collected by our trusted partners acting as authorized agents. The domain where you enter and process your payment is owned and operated safely.
๐ฐ All payments are due upon receipt to confirm your wonderful trip with us! If payment is declined or canceled after services, our partners have the right to resolve accordingly.
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๐ Any Optional activities like museum rooms or sites require extra tickets purchased directly. Let me know during booking if you’d like assistance!
๐ฅ Cancellation Policy (Regular Tours)
- Cancel at least 48 hours in advance for a full refund. No refund for groups over 10 without advance payment.
โ Cancellation Policy (With Travel)
Send cancellation in writing. Losses are:
40 days out – 6% fees
30-15 days – 25% loses
14-7 days – 50% loses
7-4 days – 75% loses
3-1 days – 100% loses
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๐จ Flights may incur change/cancel fees per airline policies.
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๐ฐ Refunds by original payment method. No-shows not eligible.
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๐ฐ Tipping appreciate good service – not obligated.
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๐ Contact us immediately with any concerns. Email our Chairman as last resort. Complaints after may limit resolution options.
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๐ Accepting confirms agreement to our caring conditions.
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๐ Accommodations generally twin rooms. Singles extra. Subject to availability.
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โ Flights details estimates. Adjustments may cost more. International best from departure point. Transfers handled through secure bank transfer.
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๐ฅ Children rates – 0-1 free, 2-5 25%, 6-11.99 50%, 12+ adult. Flights may have additional fees. Sightseeing 0-5 free, 6-11 50%, 12+ adul
Experience Egypt like never before with Travel Joy Egypt. Our tailor-made trips, knowledgeable team, and strong local partnerships ensure an unforgettable journey. Start planning today!